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FAQ

What is your phone number and operating hours?

You can call us at +91 11 46091624 from 9.00am to 9.00pm Monday through Friday. You can send an email at any time.

I can't find what I want on your website

No problem, simply call or email us and we will do our best to fit your requirements and provide a custom quote.

What products do you sell?

We offer a variety of high-quality products and services. We offer printing services for booklets, brochures, business cards, catalogs, CD/DVD covers, envelopes, file folders, flyers, hangtags, leaflets, letterheads, newsletters, notebooks, notepads, pamphlets, postcards, posters, presentation folders, event tickets, manuals, menus table tents stickers & labels, bill book, Challan book, cash memo, invoice, voucher pad, certificates, personalized calendar, corporate diary, packaging boxes, sunboard digital print with laminated, glow sign board (flex), name plate (acrylic, steel, brass) & another custom products

How long will it take to get a custom quote price back?

We will send your quote via email within 24-72 hours. If you accept the quote, you will be directed to purchase your print job and upload your file(s) through our customer service department. Just call us +91 11 46091624 at If you need your quote sooner please contact us and we will do everything we can to accommodate your needs.

What kinds of paper are available?

We have several paper types available, depending on what you are ordering. The individual pricing pages show available options.

What do you mean by CMYK color?

CMYK is a subtractive color model used in color printing offset/digital. It is based on mixing pigments of the following colors in order to make other colors:

C = cyan
M = magenta
Y = yellow
K = key (black)


Can I email my files?

Please do not submit files via email unless you are contacted and given specific instructions on emailing your files. Due to many email viruses, if you submit your order through email they will automatically be deleted and we will not receive your order.

How do I send my files?

We recommend that you always upload your files to us. It is the fastest and most cost effective way of getting your files to us.

What is the difference between the RGB and CMYK?

CMYK stands for the primary colors of pigment: Cyan, Magenta, Yellow, and Black. These are the inks used on the press in "4-color process printing", commonly referred to as "full color printing". RGB stands for the primary colors of light, Red, Green and Blue, that are used in monitors, , digital cameras and scanners. The combination of RGB light creates white, while the combination of CMYK inks creates black.

What resolution should my files be?

Printed items require a higher resolution than items viewed on screen. 300 DPI is the required resolution for printed items. Computers are only able to display 72 DPI on screen, so a 72 DPI image may look okay when viewed at 100% on your monitor but will print fuzzy. When zoomed in at 200% or higher, a picture that is displayed with 300 DPI will look sharper than a picture displayed with 72 DPI.

Can I have a frame or border around my image?

YES. However, it is strongly suggested that you do not use a thin border around your postcard, poster, brochure or whatever else it may be that you are printing. If you are designing your file with a border around the edges, it must be a minimum of 1/4" wide, plus the 1/8" we need for bleed.

What is a bleed?

It is not possible to print all the way to the edge of a sheet of paper/card, to achieve this it is necessary to print a larger area than is needed and then trim the paper/card down to the required size. Images, background images and fills which are intended to extend to the edge of the page must be extended 3mm beyond the cut line to give a bleed. Text and other images that you need on your finished job must sit 5mm in from the cut line.

Is there an extra charge for bleeds?

No. Unlike many other companies, all our prices include full bleeds free of charge.

Do you offer design services?

Yes, we offer design services. Please go to our design services or call our representative at +91 11 46091624 for details.

Do you provide proofreading services?

We do not provide a proofreading service. You have an obligation to insure that the files you submit are correct.

There are two type of proofing option electronic proof & hard copy printed proof. Electronic proof is without charges & hard copy is chargeable.

It is the customer's responsibility to ensure that the proof is accurate and that all spelling, punctuation and information is correct, we are not liable for any mistakes once printed.

What is your turnaround time?

Our turnaround times are based on business days Monday through Friday excluded all national & bank holydays. Printing turnaround time starts when you give us your approval to print. Shipping times are in addition to the turnaround times. We do not accept any order without proof.

All turnaround times are not guaranteed times as they are just estimates

What methods of shipment do you offer?

All orders may be either picked up from our offices between the hours of 3pm and 5:30pm or can be shipped via DTDC. If you are going to pick up your order, please take into account the size of your order and its respective weight.

Can I pick up my order?

Yes. You may pick up your order from our office. If you would like to pick-up your order, you can select the "Pick-up" option when placing your order.